Look up your phone’s exact model number with the manufacturer to see if it’s listed as compatible, and make sure your phone is not carrier-locked. Seeing an EID number or an “Add eSIM” option in your settings is a good sign, but some phones have regional restrictions. If you’re not sure, please contact our support team before you buy.
How do I check whether my phone supports a travel eSIM?
Was this answer helpful?
Related questions
Other answers in this topic that travelers found useful.
Can I use the same eSIM for more than one trip?
The profile stays on your phone; the plan is what expires. So yes, you can reuse it — you just add a new plan to the same profile rather tha…
Read answerDoes Ecuador Abroad offer wallet credit and referral rewards?
Yes. Every Ecuador Abroad account has a wallet balance, and you earn 5 USD of store credit for each friend who buys their first eSIM with your ref…
Read answerWhich travel eSIM includes a free VPN at no extra charge?
Ecuador Abroad includes a free VPN with every active eSIM . It is not an add-on, a trial, or a paid upgrade: as long as you have an eSIM plan that…
Read answerCan I top up my eSIM while abroad without a new QR code?
Yes. With Ecuador Abroad you top up the eSIM you already installed. You do not scan a new QR code, you do not install a second profile, and your p…
Read answerWhat is Ecuador Abroad refund policy if the eSIM does not work?
If an eSIM does not work and you have not used the data, we refund it in full to the original payment method. There is no restocking fee and…
Read answer